Blue Anole Privacy Policy

Last updated: March 7, 2025

Welcome to blueanole.com. To use the products or services offered at blueanole.com or by any of its affiliates, you must agree to the following Privacy Policy. If you visit or shop at blueanole.com, you agree to this Privacy Policy. By using, reviewing, and/or purchasing Blue Anole’s Revit Family Products, you are accepting the practices described in this Privacy Notice.

Please read this Privacy Policy carefully and save a copy. This Privacy Policy is a binding agreement between you and Blue Anole, LLC (“Blue Anole” or “us” or “we”). If you are not in agreement with all terms of this Privacy Policy, you are prohibited from using blueanole.com and must discontinue use immediately.

Blue Anole knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy.

1. COLLECTION OF INFORMATION

A. Purpose. The information we learn from customers helps us personalize and continually improve your experience with Blue Anole’s BIM/CAD Software Component Products. Here are the types of information we gather.

B. Types.

I. User-Supplied Information. We receive and store any information you enter through our website or give us in any other way. A non-exhaustive list of information that we may collect can be: items searched for, name and address (to fulfill an order), e-mail address, purchase history, any feedback submitted and accompanying information, credit card information supplied, company information, payment gateway and billing related data, communication preferences, company affiliation, business details, and other relevant professional details associated with the transaction.

II. Right to refrain from giving information. While you maintain discretion over the disclosure of certain information, please note that the availability of specific website features may be contingent upon the provision of such information. We use the information that you provide to enhance the features available via our website, such as responding to your requests, customizing future experiences, improving our Products, and communicating with you.

III. Technical Information. When you use our website, information is received and stored by us. We receive and store certain types of information whenever you interact with our website. This includes software version information, system specifications, usage patterns, and technical performance data.

2. SHARING OF INFORMATION

A. General. The customer information we collect is fundamental to our operations and service delivery. We understand the confidence you place in us by sharing your information. As a matter of policy, we do not sell this information to third parties. Information sharing occurs only in select circumstances, which are detailed in the following sections.

I. Agents. In the provision of our website, services, and products, it may be necessary to employ other companies and individuals, both domestically and internationally, to perform functions on our behalf. These agents, regardless of their geographic location, may be used to assist with fulfilling orders, delivering updates, processing credit card payments, and providing customer service. While these agents may operate from various global locations, they have access to only the personal information needed to perform their specific functions and are contractually bound to use this information solely for its intended purpose. When your information is processed internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

II. Business Transfers. As we continue to develop our business, we might sell or buy subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Blue Anole or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

III. Protection of Blue Anole and Others. It is sometimes necessary to release account and other personal information when we believe it is appropriate to comply with law; enforce or apply our Terms & Conditions and other agreements; or protect the rights, property, or safety of Blue Anole, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and technical compliance.

IV. Global Operations and Data Movement. In delivering our services, we operate within a global infrastructure that may involve moving your information across geographic boundaries. As part of these operations, we implement industry-recognized protocols and frameworks to maintain data protection standards across different jurisdictions. This process includes utilizing established legal mechanisms and obtaining necessary authorizations as determined by relevant regulations. Our commitment to data protection extends throughout our global network, ensuring consistent standards regardless of where your information resides. We regularly assess our data handling practices and update our protocols to align with evolving international requirements.

V. Sales Transactions. When items are purchased from blueanole.com, You will be redirected to a third party service such as Lemon Squeezy or Etsy. Blue Anole does not collect your payment information. Your payment information will be provide to Lemon Squeezy, Etsy, or other third party transaction facilitator. Your payment information, and other personal information required by these third parties, will be subject to privacy policies of these third parties. You are responsible for reviewing the current privacy policies for the third party transaction service. For your convenience, Blue Anole provides the following information regarding the third party privacy policies:

• Lemon Squeezy, https://www.lemonsqueezy.com/privacy, hello@lemonsqueezy.com

• Etsy, https://www.etsy.com/legal/privacy/?ref=ftr, dpo@etsy.com,

3. INFORMATION SECURITY

A. Protection of Your Information. Your information may be stored in a cloud based storage service such as pCloud, based in servers based on Luxembourg. pCloud is an industry leader in cloud storage providing secure encrypted cloud storage. Information on the security measures implemented by pCloud can be found here: https://www.pcloud.com/.

B. Access Controls. We restrict access to your personal information to authorized personnel who require this information to perform their designated functions. This includes select employees, contractors, authorized personnel, who are directly involved in providing, improving, and maintaining our services to you. Each authorized individual operates under strict confidentiality obligations and can only access information necessary for their specific role in serving you.

C. Payment Security. Payments relating to our website will primarily be made through a third party vendor and subject to that vendor’s privacy policy.

D. Security Updates and Incident Response. We maintain a commitment to security by regularly evaluating and enhancing our protective measures in alignment with advancing technology and industry standards. Despite implementing comprehensive security protocols, it is important to understand that electronic data transmission and storage systems inherently carry certain risks. While we strive to protect your information through appropriate technical and organizational measures, we cannot provide an absolute guarantee of security.

In the event of a security incident on Blue Anole’s platform affecting user data, our response and remedial measures will be determined at our sole discretion based on the nature and scope of the incident. By using our services, you acknowledge and agree that the type and extent of remedial actions, if any, will be determined exclusively by Blue Anole’s management. You consent to be bound by such determinations and agree to resolve any disputes through binding arbitration rather than a court proceeding. You expressly waive your right to bring or participate in any court action against Blue Anole relating to these services or any security incidents. This provision does not establish any specific remedies or create any implied obligations regarding our response to security incidents.

In circumstances where security incidents occur through the systems of our third-party service providers, any resulting liabilities are governed by the respective service provider’s Terms & Conditions, separate from Blue Anole’s obligations.

4. USER ACCESS TO INFORMATION

A. General. You may request access to any of Your data that has been collected by Blue Anole by sending a written request via email to contact@blueanole.com.

5. USER CHOICES WITH REGARD TO ACCESS OF INFORMATION

A. General. You always have the right to refrain from providing any information. This may have an impact on use of the Products and on the ease of making purchases or taking advantage of certain unique features.

B. Customer communication. If you do not want to receive e-mail or other communications from us, please adjust your preferences in your account settings. (You cannot waive the applicability of our Terms & Conditions and other legal notices, such as this Privacy Notice, and if you elect not to receive those notices, they will still govern your use of our Products, and it is your responsibility to review them for changes.)

C. Request for Information. You may request information about the processing of Your data by submitting a written request via email to contact@blueanole.com.

D. Complaints. You have the right to submit a complaint regarding the collection or use of Your data with a Supervising Authority.

6. CONDITIONS OF USE, NOTICES, AND REVISIONS

A. Acceptance of Conditions of Use. By using our Products, you accept that your use and any dispute over privacy is subject to this Notice and our Terms & Conditions, including limitations on damages, arbitration of disputes, and application of the law of the state of Texas.

B. Revisions. Because our business changes constantly, we reserve the right to periodically revise our Privacy Notice and the Terms & Conditions. You should check our website frequently to see recent changes.

7. DATA RETENTION AND DELETION

A. Retention Periods. We maintain specific retention periods for different categories of information to balance our business needs with your privacy rights. Our retention framework ensures that we keep your information only for as long as necessary for legitimate business purposes and legal requirements. You may request that we delete Your data by sending a written request via email to contact@blueanole.com. You may also request that Your data be returned to you by sending a written request to contact@blueanole.com

I. Account Data. For account-related information, we maintain the data for a period of two years following your last account activity. This retention period allows us to preserve your preferences and account history should you choose to resume using our services while ensuring outdated account information is appropriately removed from our systems.

II. Transaction Data. Transaction records are retained for a seven-year period in accordance with legal and accounting requirements. These records encompass a comprehensive history of your interactions with our services, including completed purchases, returns, exchanges, and unsuccessful order attempts. This retention period ensures compliance with tax regulations and enables us to address any transaction-related inquiries that may arise.

III. Technical Data. Our system automatically generates technical logs that capture operational data such as IP addresses, location information, and access timestamps. We retain these technical logs for twelve months to maintain system security, analyze service performance, and detect potential security incidents. These logs may include additional technical parameters necessary for system operation and security maintenance.

IV. Marketing Data. Regarding marketing preferences, we retain this information until you explicitly withdraw your consent. This category includes details such as your email address, name, and shopping preferences that help us provide you with relevant promotional communications. You may modify or withdraw your marketing consent at any time through your account settings or by contacting our support team.

B. Deletion Procedures. Please note that in case of deletion either requested by user or through retention system, we reserve the right to keep backup of deletion for up to six months.

8. AUTOMATIC INFORMATION

A. General. As discussed earlier, our systems collect information that is sent over the internet without your control.

B. Examples. Some examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such as bestsellers and product suggestions; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our toll-free number.

C. Software Used. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

D. Third Party Trackers.

Google Analytics – This service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics. For more information on Google’s Analytics privacy policies, please visit this site.

Pinterest Tag – this service is used to track your actions on this website for purposes of promotional retargeting via Pinterest ads. You may opt-out of behavioral advertising with the Pinterest Tag here.

E. Processing Purpose. Please note that we may use the collected information for system optimization, security monitoring, performance improvement, user experience enhancement, and, technical troubleshooting.

9. DATA PROTECTION RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Your rights are as follows:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.
  

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

10. CONTACT INFORMATION

Blue Anole website is owned by Blue Anole, LLC, which is a data controller of your personal data. If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to contact@blueanole.com